Spice & Masalas
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Frequently Asked Questions
- How can I place an order?
You can place an order through our official e-commerce platform. Simply browse our products, add your favorite items to the cart, and proceed to checkout. - Do you offer doorstep delivery?
Yes! We provide hassle-free doorstep delivery across Singapore, ensuring that you receive fresh and high-quality Indian food products at your convenience. - What are the delivery charges?
Delivery charges vary based on your order value and location. We also offer free delivery on orders above a certain amount—check our website for the latest details. - How long does delivery take?
We strive to deliver all orders within 2 to 4 business days across Singapore. Delivery times may vary based on demand and location. - Can I return or exchange a product?
We aim to deliver only the best-quality products. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery for a replacement or refund. - How do I cancel an order?
Orders can be canceled within 12 hours of placement by contacting our support team. Once dispatched, orders cannot be canceled. - Do you have a loyalty program or discounts for regular customers?
Yes! We offer special discounts, promotions, and a loyalty rewards program for our valued customers. Stay updated by subscribing to our newsletter or following us on social media. - Do you provide bulk or wholesale orders?
Absolutely! We cater to bulk and wholesale orders for restaurants, caterers, and businesses. Please contact us for special pricing and partnership opportunities.
